01
Private intake
An eligible player submits a structured report tied to a completed TrustedQueue lobby.
SAFETY AND MODERATION
Private evidence. Human decisions.
TrustedQueue keeps serious player concerns inside protected moderation workflows, where evidence and context can be reviewed without creating a public accusation wall.
A report is a request for review, not a verdict. Serious restrictions require an admin-confirmed outcome.
REPORTS
Private
SERIOUS CLAIMS
Evidence required
ACTIONS
Audited
PUBLIC LABELS
Careful wording
AFTER A SERIOUS REPORT
Review before restriction.
Reports do not become public profile labels or automatic punishments. The process stays private from submission through decision.
02
Evidence and context
Moderation checks evidence, current source status, platform history, and report patterns.
03
Manual decision
An admin records a proportionate outcome. One unverified report does not punish a player automatically.
04
Appeal where allowed
Eligible restrictions and bans can be appealed without revealing reporters or private evidence.
USE THE PROTECTED ROUTE
Incidents and restrictions have different paths.
Pick the workflow that matches what happened. This keeps lobby eligibility, evidence, and account context attached to the correct private record.
Private workflow
You need to report a player
Something happened in a TrustedQueue lobby and you want it reviewed.
Use the report flow attached to the completed shared lobby.
Choose the right category and describe what happened clearly.
Attach match links, timestamps, demo links, or other evidence for serious claims.
Reports, reporter identity, and evidence stay private and are not public profile content.
Open completed lobbiesPrivate workflow
Queue access is restricted
Your account cannot join queue or lobby flows because of a restriction.
Read the public-safe reason shown on your account or appeal page.
Open the appeal path and explain what should be reviewed.
Do not request reporter identity or private evidence disclosure.
Appeals are reviewed privately and moderation evidence remains protected.
Open appealContext players can use.
Verified Steam identity and public-safe trust labels.
Verified FACEIT skill or Elo when the player links FACEIT.
Region, language, mode, roles, and other public queue preferences.
Protected moderation detail.
Reports, reporter identity, evidence, and private case notes.
Raw risk scores, source payloads, and admin audit metadata.
Unverified accusations or blame labels based only on user reports.