TrustedQueue CS2Sign in with Steam
Status

What matters: Public-safe operational checks show whether core flows are ready.

Support
Degraded

Service status

The service is available, but one or more non-blocking checks needs attention from the site owner.

Last checked 2 Jul 2026, 09:14

Overall

TrustedQueue is running with warnings

Environment: production

Passing

20

Checks currently passing.

Warnings

4

Non-blocking checks needing attention.

Failures

0

Blocking checks affecting readiness.

Flow availability

What should work right now

Public-safe availability for the main TrustedQueue flows. These summaries do not expose private reports, source payloads, credentials, or admin-only diagnostics.

Need help?
Available

Steam sign-in

Steam sign-in readiness checks are passing.

Sign in
Available

Verification refresh

Steam verification refresh should be available.

Open verification
Available

Queue and lobbies

Queue, lobby, invite, and preflight actions are available.

Find teammates
Available

Reports and appeals

Private reports, appeals, and support workflows should be available.

Open support
Available

Public pages

Public pages and production URL checks are passing.

Open home

The site is online, but some checks need attention

Warnings usually mean a non-blocking deployment, source, queue, or diagnostic check needs owner review. Sign-in may still work, but some verification or queue features can look limited.

  • Try again after a short wait if a source check was recently refreshed.
  • Use public-safe support for account-specific verification or queue issues.
  • Do not post private report evidence publicly; use the completed-lobby report flow.
Live flow help

What to do when a live flow is stuck

Start with the page tied to the issue, then use private support only when the guided path does not clear it. Keep reports and appeals in their protected workflows.

Open support
Self-check

Steam sign-in or session issue

You signed in, but a protected page still asks for Steam login or redirects unexpectedly.

  • Check service status for an auth or deployment warning.
  • Sign out, then sign in with Steam again after the deploy settles.

TrustedQueue never asks for Steam passwords or personal Steam API keys.

Self-check

Verification or stats are limited

Your profile shows limited verification, missing stats, or no FACEIT skill context.

  • Open verification and refresh checks from the server.
  • Make Steam profile and game details public if you want richer stats.

FACEIT is optional. Linking it can strengthen context, but not having FACEIT is allowed.

Self-check

No teammate matches yet

Discovery is empty or filters return very few players.

  • Save queue preferences with region, language, mode, roles, and mic preference.
  • Broaden filters while the live player pool grows.

Small early pools are normal; discovery only shows real eligible accounts.

Self-check

Lobby contact details are hidden

A lobby exists, but invite or contact details are still hidden.

  • Ask every joined member to ready up where required.
  • Run lobby preflight before expecting contact details to reveal.

Contact reveal depends on fresh source and platform checks for every lobby member.

Private flow

You need to report a player

Something happened in a TrustedQueue lobby and you want it reviewed.

  • Use the report flow attached to the completed shared lobby.
  • Choose the right category and describe what happened clearly.

Reports, reporter identity, and evidence stay private and are not public profile content.

Private flow

Queue access is restricted

Your account cannot join queue or lobby flows because of a restriction.

  • Read the public-safe reason shown on your account or appeal page.
  • Open the appeal path and explain what should be reviewed.

Appeals are reviewed privately and moderation evidence remains protected.

Public health checks

This page uses public-safe health details only. It does not expose API keys, database URLs, session data, private reports, moderation evidence, or admin audit metadata.

API runtime

Health route is responding.

Passing

Queue actions

Queue, lobby, invite, and preflight actions are available.

Passing

Database connectivity

Database connection succeeded.

Passing

Database migrations

Latest expected Prisma migration is applied: 20260630003000_add_account_notification_preferences.

Passing

Required database columns

Required runtime database columns are present.

Passing

Recent operational errors

No recent critical/error operational logs recorded.

Passing

Database URL

DATABASE_URL is configured.

Passing

Database direct URL

DIRECT_URL is configured for Prisma migration deploys.

Passing

Auth secret

Session signing secret is present.

Passing

Canonical site URL

NEXT_PUBLIC_SITE_URL is configured.

Passing

Steam OpenID

Steam OpenID realm and callback URL are configured.

Passing

Steam API

Steam API key is configured server-side.

Passing

Admin bootstrap

1 admin SteamID64 value configured.

Passing

Cron secret

Set CRON_SECRET before enabling scheduled maintenance jobs.

Warning

Operational alerts

Operational alerts are disabled. Enable them before relying on production monitoring.

Warning

Product event alerts

Product event alerts are disabled. Enable them before relying on owner/admin notifications.

Warning

Data retention

Diagnostic/source-check retention: operational errors 90d, integration logs 180d, verification checks 180d.

Passing

Database backups

Record backup provider, dashboard URL, and latest restore drill before launch. Missing: DATABASE_BACKUP_PROVIDER, DATABASE_BACKUP_DASHBOARD_URL, DATABASE_BACKUP_LAST_RESTORE_TEST_AT.

Warning

Dev login

Development-only login is disabled for production.

Passing

FACEIT API

FACEIT API key is configured server-side.

Passing

Leetify boundary

Leetify remains disabled unless a permitted integration is configured.

Passing

Inventory Simulator

Public simulator launch and equipped-loadout reads are available. Signed-in API handoff is optional unless a provider-issued API key becomes available.

Passing

CS2 server connect

CS2 server address is configured for the Servers page connect flow.

Passing

Public URLs

Steam OpenID URLs match the production public site and callback route.

Passing